Privacy Policy

Crown Vacation Privacy Policy

This privacy policy is created to better serve those who care about how their ‘Personally Identifiable Information’ (PII) is used online. PII, as described in US privacy law and information security, is information that can be used alone or with other details to identify, contact, or locate a single person. Please read our privacy policy carefully to understand how we collect, use, protect, or handle your Personally Identifiable Information on our website.

What personal information do we collect?

When you visit our blog, website, or app, we may ask for your name, email address, mailing address, phone number, or other details to improve your experience. This happens when you:

• Register on our site
• Place an order
• Subscribe to a newsletter
• Fill out a form
• List a Property
• Enter information on our site

When do we collect information?

We collect information when you:

• Register on our site
• Place an order
• Subscribe to a newsletter
• Fill out a form
• List a Property
• Enter information on our site

How do we use your information?

We may use the information we collect when you:

• Register, make a purchase, or sign up for our newsletter
• Respond to a survey or marketing communication
• Surf the website or use certain site features

We use this information to:

• Personalize your experience and provide content and products you’re most interested in
• Improve our website to serve you better
• Respond to your customer service requests
• Administer contests, promotions, surveys, or other site features
• Quickly process your transactions
• Send periodic emails about your order or other products and services

How do we protect your information?

• We do not use vulnerability scanning or PCI standards scanning.
• We do not use Malware Scanning.
• Your personal information is stored behind secure networks and is only accessible by a limited number of people with special access rights.
• All sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology.
• We use security measures to protect your information when you place an order or access your details.
• All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow it). They help us:

• Remember and process items in your shopping cart
• Understand your preferences based on previous or current site activity
• Compile data about site traffic and interactions to improve your experience

You can choose to:

• Warn you each time a cookie is sent
• Turn off all cookies through your browser settings

If you disable cookies, some features may not work properly, but you can still place orders.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without advance notice. This excludes website hosting partners and others who help us operate our website, conduct business, or serve you, as long as they agree to keep your information confidential. We may also release information when required by law or to protect our rights, property, or safety.

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These sites have their own privacy policies, and we are not responsible for their content or activities. However, we value your feedback about these sites.

Google

We use Google AdSense Advertising on our website. Google uses cookies to serve ads based on your visit to our site and other sites on the internet. You can opt out of the DART cookie by visiting Google’s ad and content network privacy policy.

We have implemented:

• Google Display Network Impression Reporting
• Demographics and Interests Reporting

You can set preferences for how Google advertises to you using the Google Ad Settings page or opt out permanently using the Google Analytics Opt-Out Browser Add-on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires websites to post a privacy policy. According to CalOPPA, we agree to:

• Let users visit our site anonymously
• Add a link to our privacy policy on our home page or the first significant page after entering our website
• Notify users of any privacy policy changes on our Privacy Policy page
• Allow users to update their personal information by emailing us, logging in to their account, or chatting with us

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Children Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13.

Fair Information Practices

In case of a data breach, we will:

• Notify users via email within 7 business days
• Notify users via an in-site notification within 7 business days

We also follow the individual redress principle, which allows individuals to enforce their rights against data collectors who fail to comply with the law.

We collect your email address to:

• Send information, respond to inquiries, or process orders
• Send updates related to your order
• Market to our mailing list

To comply with CAN-SPAM, we agree to:

• Avoid false or misleading email subjects
• Identify messages as advertisements
• Include our physical address
• Monitor third-party email marketing services
• Honor opt-out/unsubscribe requests quickly
• Provide an unsubscribe link at the bottom of each email

To unsubscribe, email us at ABC@gmail.com or follow the instructions at the bottom of each email.

Our Privacy Policy and Terms & Conditions may be updated occasionally to meet requirements and standards. We encourage customers to visit these sections frequently to stay informed. Changes are effective on the day they are posted.

All transactions are processed through Stripe payment gateway. We do not store, sell, share, rent, or lease your credit/debit card details to any third parties.

As per DTCM regulations, we are required to collect, submit, and store copies of your passport/identification document and those of your accompanying guests. These copies are securely stored and will never be sold, shared, or leased to third parties (except when officially requested by governmental or policing authorities).